Let’s collaborate on what matters to you

Contact us to discuss business opportunities, or just to say hello. Use the form below or send us an email contact@thenortherndesign.co

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FAQ: Working With Northern Design

Before you get in touch, you might have a few practical questions. Here are the most common ones we get asked — straight answers, no fluff. If there’s anything we’ve not covered, just drop us a line.

Timelines vary depending on the project, but as a rough guide:

  • – Shopify / Webflow projects: ~4 weeks
  • – WordPress CMS projects: from 5 weeks
  • – WordPress Commerce projects: from 8 weeks

The scope, content and feedback speed can all affect the final timeline.

There’s no fixed price — every project is different. Once we’ve seen your brief, we’ll give you a quote and timescale based on what’s involved. If you’re unsure how to write a good brief, we’ve got a handy article that walks you through it.

We work with all kinds of clients—from startups to large organisations like the NHS and Blackberry. If your vision aligns with how we work, we’re open to the conversation. Let us know your budget and we’ll advise how best to use it. We’ve also written a blog post on why having a clear budget helps everyone from the start.

The only things we outsource (with full project management from us) are:

  • – Photography
  • – Videography
  • – Social media campaigns
  • – Content writing

Everything else is handled in-house by our core team.

We handle branding, web design and development, SEO, hosting, and ongoing support via our Northern Support plan. We specialise in WordPress and Shopify, and we also work with a team of writers who can help with tone of voice, messaging, and SEO-friendly content.

Not at all. We work with clients all over the UK—and the world. We’ll guide you through the process with regular updates and feedback points, mostly via email and Zoom. If you're local and fancy meeting up, we’re open to that too.

Typically:

  • – 50% upfront
  • – 25% on design sign-off
  • – 25% on completion

We’re flexible though—happy to discuss what works best for both sides.

As many as needed. We’ll guide the process and check in at key milestones so you always feel in the loop. Our goal is to keep things moving smoothly without overwhelming you.

Of course. We can set up a call or Zoom at a time that suits. As most of our team work remotely, it's best to drop us an email first to arrange something, rather than calling the studio directly.

Yes — if you’ve got a dev team or want to build the site elsewhere, we can deliver just the design side and hand it over fully specced and ready to go.

We get it—things evolve. If the scope changes, we’ll assess how it affects the timeline and cost, then agree any changes together before moving forward.

Yes. That’s what our Northern Support plan is for — keeping your site updated, secure and evolving as your business grows.